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Questions & answers

Frequently asked questions

What is RIOS?

RIOS -- Rogue Intelligence Operating Systems -- is a canine research and development company. Its active operating product is RIOS Canine Professionals OS, which helps canine organizations run daily work and build structured, longitudinal knowledge from it.

What does RIOS focus on?

RIOS is canine-only. Its software, trainer development, field testing, working-dog work, and structured product research all serve the same canine research and development mission.

Who is it for?

RIOS Canine Professionals OS is designed for professional canine organizations and the clients they serve. A single-discipline trainer and a multi-discipline organization can use the same platform with access to the surfaces enabled for that organization. Enabling a surface does not mean its pack is launch-complete; release readiness is assessed one pack at a time.

Can other businesses see my clients, my dogs, or my prices?

Not by default. Database row-level security blocks ordinary cross-organization reads instead of relying on application filters. An organization can read another organization's client or dog information only through an explicit, bounded sharing path, such as a revocable profile share authorized by a client for one event host. That sharing path excludes prices and financial records. Public directory and organization pages expose only designated public content.

Can I use my own domain?

Yes -- a verified custom domain serves your business's own public page and client portal directly. Your staff area stays reachable only through RIOS's own address, never through your public domain, by design.

How do clients find me?

Through the company directory, a direct link to your own page, or your own custom domain once one is verified. You control whether your organization appears in the directory from your marketing settings.

Do I have to enter everything by hand to get started?

No all-or-nothing migration is required. Authorized staff can add new clients and dogs from the staff roster, while a staff-reviewed Record Bridge import can bring in a bounded record package. Organization signup and Marketing serve separate setup and public-site purposes; they are not client-intake tools.

What does it cost?

A first-pass estimate: Starter is $89/month (1 pack, 1 location), Growth is $189/month (1 pack, up to 3 locations), each additional pack is +$59/month, each additional location beyond a tier is +$49/month, and Enterprise (3+ packs, 4+ locations, or multiple legal entities) starts near $599/month. This is a pricing estimate, not a locked commercial decision -- see the Investors page for the full breakdown.

Can a business fake its own reviews?

No. A review can only be written by a person with a real, registered client membership at that business -- there is no path in RIOS for staff to write one, import one, or edit one after it posts. Every published review carries a verified badge a visitor can click to see exactly what that guarantees. Staff can reply publicly or hide a review that violates policy, but the rating, title and body are never editable by anyone once posted.

What if I run more than one discipline?

That's the point, not an edge case. A trainer who also grooms and shows dogs can use one organization with shared client, dog, and ledger records instead of creating a separate data store for each discipline.

What's the long-term vision?

A verified body of proven results across canine disciplines -- what actually works, tied to real outcomes -- that helps professionals on RIOS do better work and helps their clients see real progress. That is on the roadmap, described honestly as such rather than claimed as shipped.

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